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How It Works

From first conversation to running operations

We start with your actual requirements, recommend the right setup, and adjust it as your volume changes.

A VENDES consultation with a client reviewing product samples

Every partnership starts with a conversation about your products, volume and channels.

  1. 1

    Step 01

    Tell Us About Your Business

    We understand your business stage, parcel volume, products, selling channels, courier setup, and operational challenges.

  2. 2

    Step 02

    Determine the Right Setup

    VENDES recommends the appropriate service arrangement based on your actual requirements.

  3. 3

    Step 03

    Client Onboarding

    Complete requirements, agreements, process setup, inventory coordination, and communication channels.

  4. 4

    Step 04

    Start Operations

    Orders enter the agreed VENDES workflow.

  5. 5

    Step 05

    Monitor and Coordinate

    Parcel status, inventory, and operational concerns are handled based on the service arrangement.

  6. 6

    Step 06

    Scale the Setup

    As your volume changes, the operation can be reviewed and adjusted.

Roadmaps

Starting out or scaling up

Two common paths our clients follow, depending on where their business is today.

For starting online sellers

Beginner Roadmap

You do not need a big operation to start properly. This roadmap helps you set up a clean backend process from the beginning.

  1. 1. Clarify your setup

    • Products you plan to sell
    • Selling channels (Facebook, Shopee, TikTok Shop, live selling)
    • Expected starting volume
  2. 2. Choose a starter arrangement

    • Dropshipping support or small-volume fulfillment
    • Agreed order format and cut-off times
    • Courier arrangement
  3. 3. Start and learn

    • Orders enter the VENDES workflow
    • Review parcel and inventory updates regularly
    • Adjust products and process as you learn

For growing online sellers

Growth Roadmap

When parcel volume grows, home packing and manual coordination become the bottleneck. This roadmap moves your backend into a more structured setup.

  1. 1. Review current operations

    • Current monthly parcel volume
    • Where delays or errors happen
    • Inventory and courier pain points
  2. 2. Transition to fulfillment

    • Move inventory into the VENDES warehouse
    • Set up order processing and packing standards
    • Align COD, SOA and payout schedules
  3. 3. Scale with capacity

    • Plan campaign and peak-season volume
    • Periodic operational reviews
    • Adjust services as volume changes

Request a Quote

Start with a conversation

Tell us where your business is today and we’ll map out the right setup.

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